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Call center services for education decision support

MSDE Multi-Tiered Support Decision Process for Tiers 2 and 3, Solicitation BPM058932 (eMMA BPM058932), issued by State of Maryland.

See 4 open call center bids in Maryland

At a glance

Maryland State Department of Education is requesting call center services to support its Multi-Tiered Support Decision Process for Tiers 2 and 3 applications. The one-year contract will handle inbound and outbound calls for the Department of Education and Care (DEC). Quotes are due October 2, 2026.

Key facts

Issuing agency
State of Maryland
Solicitation number
BPM058932
Type
Request for Quote
Posted
Sep 21, 2026
Response deadline
Oct 2, 2026, 5:00 PM EDT
Place of performance
MD
Official posting
Documents, addenda and the procurement contact, free with an account.
  • call center
  • customer service
  • business administration
  • education
  • maryland

Respond to this bid

This solicitation is administered by the issuing agency through eMMA, Maryland’s eProcurement marketplace. The official documents, any addenda and updates, and the procurement officer’s contact information are all posted there, and bid submission happens there, not on SledAtlas.

The direct link to the source posting (documents, addenda, updates, and the procurement contact) is free with a SledAtlas account. Sign in or create a free account.

Official description

Request for Quote. Agency solicitation #R00B7600061. Issued by Maryland State Department of Education. Category: Business administration services. Call Center Services for applications within DEC for one (1) year.

Open bids like this one

This one has closed, but there are 4 open call center bids in Maryland right now. Save a search for call center from the card on the left and the next one lands in your inbox on the day it posts.

All 4 open call center bids in Maryland · Every open bid from State of Maryland

Why this bid is on SledAtlas

We read every Maryland source we have, and federal work performed in Maryland, several times a day, give every listing a plain-English title and summary, and check every deadline daily. What you see is what the portals show, in one search, with the direct link to the official posting when you are ready to respond. Search is free, no card.