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OpenResponses due Oct 6, 2026, 2:00 PM EDT

Call center services for education applications

Five9 Call Center Services, Solicitation BPM058929 (eMMA BPM058929), issued by State of Maryland.

Official posting and documentsfree with an account

At a glance

Maryland State Department of Education is seeking a call center service provider to support its Division of Early Care (DEC) applications for one year. The contract covers inbound and outbound call handling, customer support, and related telecommunications services. Quotes are due October 2, 2026.

Key facts

Issuing agency
State of Maryland
Solicitation number
BPM058929
Type
Request for Quote
Posted
Oct 2, 2026
Response deadline
Oct 6, 2026, 2:00 PM EDT
Place of performance
MD
Official posting
Documents, addenda and the procurement contact, free with an account.
  • call center
  • customer support
  • telecommunications
  • software services
  • education

Respond to this bid

This solicitation is administered by the issuing agency through eMMA, Maryland’s eProcurement marketplace. The official documents, any addenda and updates, and the procurement officer’s contact information are all posted there, and bid submission happens there, not on SledAtlas.

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Official description

Request for Quote. Agency solicitation #R00B7600067. Issued by Maryland State Department of Education. Category: Software. Call Center Services for applications within DEC for one (1) year.

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All 29 open call center bids nationwide · Every open bid from State of Maryland

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