Closed

Knowledge management system with chat solution

Knowledge Management System (KMS) with Chat Solution, Solicitation 127414, issued by City of Richmond.

At a glance

The City of Richmond is seeking a knowledge management system (KMS) combined with chat functionality to improve citizen services and internal operations. This closed solicitation requested proposals from qualified suppliers capable of providing integrated documentation, searchability, and real-time chat capabilities.

Key facts

Issuing agency
City of Richmond
Solicitation number
127414
Type
purchase
Posted
Nov 4, 2024
Response deadline
Dec 4, 2024, 2:00 PM EST
Place of performance
City of Richmond, VA

Official description

Solicitation #250005645. Issued by Citizen Service and Response. The City of Richmond (“City”) is requesting information and feedback from qualified suppliers regarding Knowledge Management and chat solutions.

Respond to this bid

This solicitation is administered by the issuing agency through its OpenGov procurement portal. The official documents, any addenda and updates, and the procurement officer’s contact information are all posted there, and bid submission happens there, not on SledAtlas.

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