24/7 Crisis Call Center Operations
RFP 2027-002 Region One Crisis Call Center, Solicitation IV128791, issued by Region Ten Community Services Board.
At a glance
Region Ten Community Services Board is seeking a contractor to operate a round-the-clock crisis call center providing telephone, text, and web-chat services with crisis intervention, assessment, and de-escalation. The center will handle urgent referrals and coordinate with regional crisis services. Proposals due October 16, 2026.
Key facts
- Issuing agency
- Region Ten Community Services Board
- Solicitation number
- IV128791
- Type
- Request for Proposals (RFP)
- Posted
- Sep 21, 2026
- Response deadline
- Oct 16, 2026, 11:59 PM EDT
- Place of performance
- Region Ten CSB
Official description
Region Ten Community Services Board is soliciting proposals for the operation of a 24/7/365 Region One Crisis Call Center, providing telephone, text, and web-chat crisis services, including crisis intervention, assessment, de-escalation, referral, and coordination with regional crisis services. Proposals are due October 16, 2026, at 2:00 PM ET.
Respond to this bid
This solicitation is administered by the issuing agency through eVA, Virginia’s eProcurement marketplace. The official documents, any addenda and updates, and the procurement officer’s contact information are all posted there, and bid submission happens there, not on SledAtlas.
The direct link to the source posting (documents, addenda, updates, and the procurement contact) is free with a SledAtlas account. Sign in or create a free account.