Closed

Police records management system with CAD integration

Norfolk Police Department Records Management System, Solicitation 131767, issued by City of Norfolk.

At a glance

Norfolk Police Department seeks an open-platform, server-based records management system (RMS) that integrates with existing computer-aided dispatch (CAD) systems. The system must support real-time alerts, visual analytics, scalable workflows, and role-based access to streamline records management and reduce administrative burden across the department.

Key facts

Issuing agency
City of Norfolk
Solicitation number
131767
Type
purchase
Posted
Nov 19, 2024
Response deadline
Dec 20, 2024, 2:00 PM EST
Place of performance
City of Norfolk, VA

Official description

Solicitation #10380-0-2025/ML. Issued by Information Technology. The purpose of this RFP is to obtain an open platform, server-based records management system (“RMS” or “System”) that allows for the seamless integration of existing computer aided dispatch (“CAD”) currently utilized by the City of Norfolk (“City”). The desired RMS should allow for scalability and flexibility as new technologies emerge and expansion of public safety records management is needed. The City is seeking a records management system that would enable real-time, rules-based alerts, provide visual reports and analytics accessible to all roles, with intuitive interfaces and efficient workflows that meet current and future needs to help streamline records, reduce administrative burdens, and enhance data quality.

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