Statewide toll customer service center operations
RFP 160190 Statewide Toll Customer Service Center Operations, Solicitation IV121586, issued by Virginia Department of Transportation.
At a glance
Virginia is seeking a contractor to operate its statewide toll customer service center, handling customer inquiries, payments, and account management for toll road users. The contract covers all operational aspects of the center and is due by October 1, 2026.
Key facts
- Issuing agency
- Virginia Department of Transportation
- Solicitation number
- IV121586
- Type
- Request for Proposals (RFP)
- Posted
- Aug 31, 2026
- Response deadline
- Oct 1, 2026, 4:00 PM EDT
- Place of performance
- Virginia
Official description
Statewide Toll Customer Service Center
Respond to this bid
This solicitation is administered by the issuing agency through eVA, Virginia’s eProcurement marketplace. The official documents, any addenda and updates, and the procurement officer’s contact information are all posted there, and bid submission happens there, not on SledAtlas.
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