Inmate technology system: phones and tablets
Information Technology System, Solicitation 696-IT-26-O003, issued by State of Texas.
At a glance
The Texas Department of Criminal Justice seeks a contractor to install, operate, and maintain an integrated inmate technology system including telephone and tablet services across eligible facilities statewide. Work includes system setup, ongoing management, and support services with a due date of October 16, 2026.
Key facts
- Issuing agency
- State of Texas
- Solicitation number
- 696-IT-26-O003
- Portal id
- 544362
- Posted
- Aug 3, 2026
- Response deadline
- Oct 16, 2026, 4:00 PM EDT
- Place of performance
- Tx Dept Crim. Justice/inst Div - 696
- Official posting
- Documents, addenda and the procurement contact, free with an account.
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Official description
TheTexas Department of Criminal Justice (TDCJ) is soliciting for the installation, operation, and maintenance of an Inmate Technology System to include an Inmate Telephone Service and an Inmate Tablet Service for Eligible Inmates. Addendum: 10/2/2026 5:37 pm: A-006 Revision of Key Dates 9/22/2026 5:32 pm: Amendment No. 3 9/18/2026 4:25 pm: Please see Amendment A-002 for revision of Key Dates. Agency: Tx Dept Crim. Justice/inst Div - 696. Class/Item (NIGP): 20453-*Microcomputers, Desktop Or Tower Based; 20454-*Microcomputers, Handheld, Laptop, And Notebook; 20928-*Communications: Networking, Linking, etc., Mainframes and Servers; 83883-*Telecommunication (Internet Protocol) Network Monitoring, Surveillance, Intrusion Detection Systems And Networking Products; 83986-*Telephones, Correctional Facilities; 91576-*Telephone Services Includes Installation, Moves, Changes, Adds, Programming, Removal, Training, Etc. (To Include Pay Telephones); 91577-*Telephone Services, Long Distance And Local (Including 800, Telex, Watts Services, And Offender Telephone Systems); 91597-*Wiring Services, Data/Voice; 92005-*Application, Infrastructure, Hosting, Data Hosting and Cloud Computing Services, Vendor Hosted and Internally Hosted; 94610-Accounting And Billing Services (Including Payroll Services, 3Rd Party Reimbursement For Medicare, Medicaid, Private Insurance, Etc); 94649-Financial Services (Not Otherwise Classified). Posting requirement: 21+ Days for Solicitation Notice. Highway districts: District 1, District 2, District 3, District 4, District 5, District 6, District 7, District 8, District 9, District 10, District 11, District 12, District 13, District 14, District 15, District 16, District 17, District 18, District 19, District 20, District 21, District 22, District 23, District 24, District 25. Zones: Zone - 1; Zone - 2; Zone - 3; Zone - 4; Zone - 5;. Attachments: ESBD_544362_1785771987163_696-IT-26-O003 ESBD Proposal Notification.pdf; ESBD_544362_1785772036778_696-IT-26-O003.pdf; ESBD_544362_1785772077324_696-IT26-O003 Exhibit J.2.pdf; ESBD_544362_1786541269561_696-IT-26-O003 A-001.pdf; ESBD_544362_1789510293805_696-IT-26-O003 A-002.pdf; ESBD_544362_1790116386786_696-IT-26-O003 A-003.pdf; ESBD_544362_1790374293292_696-IT-26-O003 A-004.pdf; ESBD_544362_1790980520931_696-IT-26-O003 A-005.pdf; ESBD_544362_1790980590214_696-IT-26-O003 A-006.pdf. Status on the portal: Addendum Posted. Solicitation #696-IT-26-O003.
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- OpenDue Oct 8, 2026
- OpenDue Oct 8, 2026
- OpenDue Oct 8, 2026
- OpenDue Oct 8, 2026
- OpenDue Oct 8, 2026
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