Computer Aided Dispatch System Replacement
Computer Aided Dispatch (CAD) System Replacement Project, Solicitation 354-PD27-07, issued by Town of Cary.
At a glance
The Town of Cary is seeking a qualified vendor to provide a Computer Aided Dispatch (CAD) system for its 9-1-1 Public Safety Answering Point and regional first responder partners. The RFP requires technical and cost proposals demonstrating capability to process emergency calls and integrate with regional partners. Bids are due October 2, 2026 at 2:00 PM ET, with questions due by August 19, 2026.
Key facts
- Issuing agency
- Town of Cary
- Solicitation number
- 354-PD27-07
- Portal id
- 90deb14e-d894-f111-ab0f-001dd802e1e9
- Type
- RFP
- Posted
- Aug 10, 2026
- Response deadline
- Oct 9, 2026, 2:00 PM EDT
- Place of performance
- TOWN OF CARY
- Official posting
- Documents, addenda and the procurement contact, free with an account.
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Official description
Cary is seeking proposals from Qualified Vendors for the provision of a Computer Aided Dispatch (CAD) System to support the processing of 9-1-1 calls for services by the Town of Cary's Public Safety Answering Point (PSAP or 'Cary 9-1-1') and its regional first responder partners. Questions are due by August 19, 2026. Final bids are due Friday, October 2, 2026 at 2:00pm ET. Department: TOWN OF CARY. Solicitation type: RFP. Commodity (NIGP): 432326 Industry specific software. Attachments: Appendix 7-Use Cases (Demo Scenarios).pdf; Appendix 6-Glossary of Terms.pdf; Appendix 5-CAD Cost Proposal Template.xlsx; Appendix 4-CAD Technical Requirements Response Form.pdf; Appendix 3-CAD Detailed Requirements Response Form.xlsx; Appendix 2-CAD Services Requirements Response Form.docx; Appendix 1-CAD References Response Form.docx; 354-PD27-07- CAD System Replacement.pdf; RFP 354-PD27-07 Town of Cary CAD Replacement Project - Updated.pdf; Cary Addendum RFP 354-PD27-07 CAD Replacement Final.pdf; Appendix 5-CAD Cost Proposal Template-Updated.xlsx; Appendix 3-CAD Detailed Requirements Response Form-Updated.xlsx; Appendix 1-CAD References Response Form - Updated.docx; Addendum 2 - New Opening Date.docx. Status on the portal: Open. Solicitation #354-PD27-07.
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