Contract lifecycle management system for Medicaid
Sourcing Event - RFP 30-2025-037-DHB Contract Lifecycle Management System, Solicitation Doc2361640228, issued by State of North Carolina.
At a glance
North Carolina Department of Health and Human Services is seeking a cloud-based Contract Lifecycle Management System to manage Medicaid contracts from intake through closeout. The solution must integrate with MS Office 365, SharePoint, Adobe, and DocuSign, and support workflow automation, vendor performance monitoring, and compliance with state security standards. Implementation includes data migration, training, support, and maintenance.
Key facts
- Issuing agency
- State of North Carolina
- Solicitation number
- Doc2361640228
- Portal id
- 5d9802e7-e99b-f111-8077-001dd80bcb64
- Type
- RFP
- Posted
- Aug 19, 2026
- Response deadline
- Nov 6, 2026, 2:00 PM EST
- Place of performance
- DEPARTMENT OF HEALTH AND HUMAN SERVICES - DHHS
- Official posting
- Documents, addenda and the procurement contact, free with an account.
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Official description
The North Carolina Department of Health and Human Services, Division of Health Benefits, is seeking a comprehensive Contract Lifecycle Management System (CLMS) solution. The selected vendor will provide a secure, cloud-based platform that supports the full lifecycle of Medicaid-related contracts from intake and development through execution, monitoring, amendments, renewals, and closeout. The solution must integrate with existing State technologies, offer advanced workflow automation, support robust vendor performance monitoring, meet stringent security and compliance requirements, and provide interoperability with key systems such as MS Office 365, SharePoint, Adobe, and DocuSign. Optional integrations with ServiceNow and the North Carolina Financial System (NCFS) may also be included. This procurement covers implementation, data migration, training, documentation, ongoing support, maintenance, and adherence to State privacy, security, and enterprise architecture standards. Department: DEPARTMENT OF HEALTH AND HUMAN SERVICES - DHHS. Solicitation type: RFP. Commodity (NIGP): 811620 Cloud-based software as a service. Attachments: RFP 30-2025-037-DHB _ Contract Lifecycle Management System.pdf; Attachment H - Past Performance Questionnaire 30-2025-037-DHB.pdf; NCDHHS CLMS RFP 30-2025-037-DHB_Addendum 1.pdf. Status on the portal: Open. Solicitation #Doc2361640228.
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