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Non-emergency medical transport broker for Medicaid beneficiaries

NEMT Broker for Medicaid FFS Beneficiaries, Solicitation RFP-491-260000002254-4, issued by State of Michigan.

The job

Michigan Department of Health and Human Services is seeking a non-emergency medical transport (NEMT) broker to coordinate rides for Medicaid fee-for-service beneficiaries. The contractor will manage transportation services, meet service level agreements, and handle HIPAA-compliant data. Proposals due November 6, 2026.

What is bought
Services
Kind of work
NEMT broker services for Medicaid FFS beneficiaries
Who can bid
Any qualified firm.
Issuing agency
State of Michigan
Solicitation number
RFP-491-260000002254-4
Portal id
RFP-491-260000002254
Type
Request for Proposals (RFP)
Posted
Oct 16, 2026
Response deadline
Nov 6, 2026, 3:00 PM EST
Place of performance
Health and Human Services

Official posting

Documents, addenda and how to respond are on the agency’s own posting. Open the official posting (free with an account).

Official description

Ver 4. Schedule B - Pricing Amendment 2 is attached. Changed Year 2 end date for (Bidder Response Wayne, Oakland, and Macomb Counties) to 7/31/2029.

Line items (1): NON-EMERGENCY MEDICAL TRANSPORT [commodity 9S3 NON-EMERGENCY MEDICAL TRANSPORT]

Department: Health and Human Services. Issuing office: Lansing. Solicitation type: Request for Proposals (RFP).

Amendment 1 (September 30, 2026): Version 2. Revised Close Date and attached Proposal Instructions Amendment 1 with revised RFP Timeline. Amendment 2 (October 7, 2026): Ver 3. RFP 260000002254 Questions and Answers, Schedule A - Statement of Work - Hybrid Amendment 1, Schedule B - Pricing Amendment 1 and Proposal Instructions - Amendment 2 are attached. Amendment 3 (October 16, 2026): Ver 4. Schedule B - Pricing Amendment 2 is attached. Changed Year 2 end date for (Bidder Response Wayne, Oakland, and Macomb Counties) to 7/31/2029.

Documents on the portal (20): Proposal Instructions.docx; Hybrid Contract Terms.docx; Confidential Treatment Form.docx; Vendor Questions Worksheet.docx; Schedule A - Statement of Work - Hybrid.docx; Schedule A - Attachment 1 - Key Personnel.docx; Schedule A - Attachment 2 - Disclosure of Subcontractors.xlsx; Schedule B - Pricing.docx; Schedule C - Insurance Requirements.docx; Schedule D - Service Level Agreement - Hybrid.docx; Schedule E - Data Security Requirements - Hybrid.docx; Schedule F - Federal Provisions Addendum.docx; Schedule G - Disaster Recovery Plan.docx; Schedule H - Licensing Agreement.docx; Schedule I - Definitions and Explanation of Terms.docx; Schedule J - HIPAA Business Associates Addendum.doc.docx; Appendix A - Medicaid Provider Manual.docx; Appendix B Non-Emergency Medical Transportation Data CY2021 - YTD 62026.pdf; Appendix C FFS Medicaid Beneficiaries with NEMT Eligibility Plan.pdf; Proposal Instructions Amendment 1.docx.

Solicitation RFP-491-260000002254-4, version 4, amendment 3. Status on the portal: Amended.

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