Paratransit program assessment and service plan

Solicitation #RFP 126DY004. Issued by Outside Consultants. Pursuant to Senate Bill 25-161, enacted in 2025, a Regional Transportation District Accountability Committee (Accountability Committee) was created to evaluate and make recommendations related to RTD’s governance, workforce retention, and paratransit services. As a result of the Accountability Committee’s recommendations, Senate Bill 26-150 (SB26-150), Modernizing the Regional Transportation District Act, was enacted in 2026. Included in SB26-150 was a directive for RTD to contract with an independent third-party entity to conduct a comprehensive paratransit service study(the “2027 Paratransit Program Assessment” or the “Assessment”), that will result in the adoption of an Accessible Transportation Service Plan (the “Plan”). This solicitation is for a consultant to perform the Assessment, including the delivery of the Plan. Evaluating accessible transit service delivery holistically will allow RTD to better address customer needs and allocate agency resources where they can have the greatest impact and ensures the agency effectively delivers paratransit mobility services in a manner that supports its mission of making lives better through connections. The Assessment will analyze current paratransit performance, service gaps and needs, service delivery models, financial resources, and performance framework and service improvement strategies. The final Plan will serve as RTD’s paratransit roadmap, ensuring the agency remains efficient and responsive to community needs.