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OpenResponses due Oct 19, 2026, 6:00 PM EDT

24x7 Service Desk Support Services

24x7 Service Desk, Solicitation 473, issued by City of Santa Monica.

At a glance

The City of Santa Monica is seeking a qualified firm to provide round-the-clock service desk support for city operations. This includes help desk, ticket management, and technical support available 24 hours a day, 7 days a week. Proposals are due October 19, 2026.

Key facts

Issuing agency
City of Santa Monica
Solicitation number
473
Portal id
285909
Type
purchase
Posted
Sep 14, 2026
Response deadline
Oct 19, 2026, 6:00 PM EDT
Questions due
Oct 1, 2026, 6:00 PM EDT
Answers posted
Oct 9, 2026, 6:00 PM EDT
Place of performance
Los Angeles County, CA
Official posting
Documents, addenda and the procurement contact, free with an account.
  • service desk
  • help desk
  • it support
  • 24x7 support
  • city services

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Official description

Solicitation #473. Issued by Information Services Department. The City of Santa Monica (the City) is seeking qualified firms to provide 24x7 Service Desk services.

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