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OpenResponses due Oct 29, 2026, 6:00 PM EDT

Enterprise monitoring platform implementation and support

P-57907 Enterprise Monitoring, Solicitation 2026-RFP-0480, issued by City of Pasadena.

Official posting and documentsfree with an account

At a glance

The City of Pasadena is seeking a vendor to implement an enterprise monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, and applications. The solution must support hybrid and multi-cloud environments, correlate performance data across technology domains, and reduce alert fatigue to improve operational efficiency.

Key facts

Issuing agency
City of Pasadena
Solicitation number
2026-RFP-0480
Portal id
292413
Type
purchase
Posted
Sep 29, 2026
Response deadline
Oct 29, 2026, 6:00 PM EDT
Questions due
Oct 12, 2026, 8:30 PM EDT
Place of performance
Los Angeles County, CA
Official posting
Documents, addenda and the procurement contact, free with an account.
  • monitoring
  • observability platform
  • cloud services
  • system administration
  • it infrastructure
  • implementation services

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Official description

Solicitation #2026-RFP-0480. Issued by Information Technology Department. The City of Pasadena is seeking a vendor to provide an Enterprise Monitoring solution and associated implementation and support services. The goal of the Enterprise Monitoring project is to strengthen alert management and monitoring processes, and to proactively identify and address system performance issues before they impact customers.

The City seeks a unified monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The desired solution will correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, accelerate root cause analysis, and enable proactive management of service health and availability. The platform should support the City's current hybrid and multi-cloud environment while providing a scalable foundation for future operational monitoring and automation initiatives.

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