Closed

IT Help Desk Support Services

IT Help Desk Support Services — Solicitation 51848, issued by Maryland-National Capital Park & Planning Commission.

In plain English

M-NCPPC seeks a service provider to deliver remote first-level IT help desk and end-user support services, including troubleshooting IT incidents and managing support requests. The solicitation closed July 28, 2023.

Key facts

Issuing agency
Maryland-National Capital Park & Planning Commission
Solicitation number
51848
Type
purchase
Posted
Jun 28, 2023
Response deadline
Jul 28, 2023, 2:00 PM EDT
Pre-bid meeting
Jul 7, 2023, 1:00 PM EDT

Official description

Solicitation #P43-140. Issued by Corporate Procurement Services. The Maryland-National Capital Park and Planning Commission (M-NCPPC) is soliciting qualified service providers for RFP 43-140, IT Help Desk Support Services, to submit a proposal to provide remote first-level IT Help Desk and end-user support services. Services will include troubleshooting IT incidents, review, escalation, and assignment of requests for support to be received no later than July 28, 2023 , by 2:00 pm EST.

Respond to this bid

This solicitation is administered by the issuing agency through its opengov procurement portal. Submission happens there, not on SledAtlas.

The direct link to the source posting is included with a free SledAtlas account — coming soon. Join the waitlist on the home page to get access at launch.